The State of Cannabis Customer Experience


The State of Cannabis Customer Experience

You’re Invited to download the “State of Cannabis Customer Experience” report! This research aims to understand how organizations improve the quality of their customers’ experiences. Discover customer experience trends on everything from the level of impact that customer experience management has in organizations to the usage of CX related metrics.

Why Customer Experience and the Cannabis Industry​?

In these challenging times, cannabis customer experience and understanding your customers’ journeys are more important than ever in 2020. But how are leading teams and organizations going about managing, measuring and optimizing their customers’ journeys and CX?

To find out, RipeMetrics conducted a global online survey of cannabis industry professionals to uncover trends, insights and benchmarks on this important topic and essential industry. 


Learn more at: